Published: 13 May 2015

University ahead of sector in NSS response rate

Graduating students

The survey phase of this year’s National Student Survey has closed with a final institutional response rate of 72%.

The figure puts the University ahead of the sector average of 71% with 18 departments improving on their 2014 response rate.

This year, the University offered a £500 hospitality prize to the department within each faculty with the most improved response rate compared to 2014.

The winners are:

Faculty of Health and Life Sciences

School of Medicine, final response rate 81%, an increase of 8% compared to 2014

Faculty of Humanities and Social Sciences

Department of Philosophy, final response rate 93%, an increase of 28% compared to 2014

Faculty of Science and Engineering

Department of Earth, Ocean & Ecological Sciences, final response rate 84%, an increase of 11% compared to 2014

Professor Dinah Birch, Pro-Vice-Chancellor for Research and Knowledge Exchange, said: “The National Student Survey is a vital indicator of student satisfaction and provides the University with a wealth of data that helps us to enhance the student experience. I’d like to thank everybody who took part.”

Results of the survey are expected to be published in August.

The National Student Survey is commissioned by the Higher Education Funding Council for England (HEFCE) and administered by independent research agency Ipsos MORI. The results provide valuable feedback about various aspects of the student experience and are used by the University and Liverpool Guild of Students to guide improvements and address issues.


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