Published: 7 December 2015

New look webmail launches

new look Webmail log in screen

The University’s Computing Services Department (CSD) is launching a new look Webmail log in page on Tuesday, 8 December.

Webmail is one of the most heavily used of the University’s IT services – students and staff can use it to access their email account in any web browser.

The changes have been made to improve both the design and security of Webmail. Users are being assured that the new entry page is genuine and that from 8 December onwards all staff and students will need to log in each time the service is accessed.

From the log in screen students can now:

  • See useful information before log in such as how to get Microsoft Office for free
  • Access Webmail using MWS username instead of email address
  • Log in more easily from any device, including a mobile phone or tablet

Students are also being warned to be vigilant about scam emails.

It’s not always easy to tell if something online is genuine so CSD has compiled some advice to help students stay safe online:

  • Make sure you’re streetwise with your email – don’t open unexpected attachments, check for grammar and other ‘red flag’ phrases, and avoid clicking on links that may take you to websites which ask for personal or secure information.
  • Download and install free antivirus software on your laptop or PC to protect against viruses and, if you’re using a Windows device, make sure you have Windows Defender active to protect against spyware and malware.
  • Choose secure passwords for the services you use and make sure privacy settings for sites such as Facebook are set correctly.

CSD is keen to gather feedback on Webmail and any other University IT services. If you have any comments please get in touch with the team via Twitter (@liverpoolCSD) or using the self-service portal at http://servicedesk.liverpool.ac.uk.

To find out more about the University’s email service, please visit www.liverpool.ac.uk/csd/email.

For further information and advice about secure computing please visit the CSD website or contact the CSD Service Desk.

1.35 avg. rating (29% score) - 20 votes

4 thoughts on “New look webmail launches

  1. Mohammad Al-zeyadi

    Hi,
    My email is frezzing now, and i don’t know if that related to the new look Webmail log?
    kind regards

    1. Joanna (Administrator) Post author

      Thanks for letting us know Mohammad.
      The issues you’ve been experiencing with your email are not related to the new log in page, but we did have an unrelated slowdown in performance with our email system earlier in the week.
      We have also been experiencing intermittent interruptions in network connectivity to external websites during the last few days as a result of problems with Janet – the UK’s research and education network – which also affected other universities.
      Both issues have now been fixed and should be working normally – Please accept our apologies for the inconvenience. If you have any further problems, please contact the CSD Service Desk at http://servicedesk.liverpool.ac.uk.
      Best wishes, Jo

  2. Heather Milne

    Hello,
    Since the change to the new webmail my e-mail is hardly working. It is so slow that it is completely unweildy.

    1. Joanna (Administrator) Post author

      Hi Heather, thanks for your comment.
      The issues you’ve been experiencing with your email are not related to the new log in page, but we did have an unrelated slowdown in performance with our email system earlier in the week.
      We have also been experiencing intermittent interruptions in network connectivity to external websites during the last few days as a result of problems with Janet – the UK’s research and education network – which also affected other universities.
      Both issues have now been fixed and should be working normally. Please accept our apologies for the inconvenience. If you have any further problems, please contact the CSD Service Desk at http://servicedesk.liverpool.ac.uk.
      Best regards, Jo

Comments are closed.

News filter

Social Media

Like us on Facebook

More Social Media