Published: 10 October 2017

New mental health services launched for students

Big White Wall

The University has launched a new innovative mental health support service, Big White Wall, which will provide students with support 365 days a year.

Big White Wall is an online mental health and wellbeing service offering self-help programmes, creative outlets and a community that cares.

University of Liverpool students going through a tough time can now access the free online service. Whether you’re struggling to sleep, feeling low, stressed or not coping, Big White Wall can help you get support, take control and feel better.


The service provides 24/7 online peer and professional support, with trained counsellors. Big White Wall provides a safe space online to get things off your chest, explore your feelings and learn how to improve and self-manage your mental health and wellbeing.

Big White Wall is totally anonymous, so no one will know you’ve chosen to use it unless you tell them.

More than three quarters of members feel better as a result of using the service and nearly 90% use Big White Wall outside of 9-5pm. You can get support on the service at any time of the day or night, 7 days a week, 365 days a year.


Professor Janet Beer, Vice-Chancellor of the University of Liverpool, said: “We have seen a welcome increase in awareness of mental health generally across society in recent years.

“With fifty per cent of school leavers now entering university, and a student population of more than two million, there is a clear challenge for universities. But I’m pleased that we are playing a leading role in this area.

“This includes campaigns and initiatives such as ‘Big White Wall’ which encourage students to talk more openly about mental health, as well as providing support services and effective signposting so that students know where to turn.”

For more information about how Big White Wall works, please watch this short video; alternatively, to hear one student’s assessment of its value please watch the video below:

More information on Big White Wall and how to sign up can be found here.

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