Published: 25 September 2018

Important health and vaccination information

Health services

To keep you safe and healthy during your time at university, we’ve put together the following information about health services and vaccinations.

Accessing health services

There are a number of health services on campus and in the city for students.

Local GP

If you have moved to Liverpool for your studies you need to register with a local GP. This will be your main point of contact when you are ill or need support.

It is particularly important if you have a health condition such as asthma or diabetes, or require medication. Your new doctor will be able to liaise with your usual hospital consultant if necessary, and you will be able to continue to visit your home GP on a temporary basis during the holiday period.

If you live at any of the Halls of Residence or close to the University campus, then you will be within the practice boundary for Brownlow Health which operates Student Health Services.  You can register easily online via the Brownlow Health website.

For further Information about all health services for students at the University, please contact Brownlow Health on 0151 285 4578 or visit the Brownlow Health website.

GP online services

All new patients should also be offered the opportunity to use their GP’s online services which will enable you to make and cancel appointments, receive test results, update your contact details, and order repeat prescriptions online.

If you are already registered and wish to use GP online services just take photo ID and proof of address to your GP practice and request to register for it. Once you have signed up you will receive a letter with your unique username, password and instructions on how to log in and access online services.

Brownlow Health also offers extended access via email and telephone appointments as well as via their secure online services.

For help identifying a local GP surgery, please visit the NHS website.


Your local pharmacist will offer consultations and provide advice and treatment for a range of minor illnesses.

All students are entitled to free prescriptions up to the age of 19, when statutory prescription prices will then apply.

Aged 19 or over and need a free prescription? Please ask at your GP for a HC1 form, which may entitle you to free prescriptions after the age of 19.

Walk-in centres

Walk-in centres are nurse-led services at sites across the city, which provide treatment for minor illnesses and injuries. They also give confidential health advice. Their opening times vary and information can be found on the NHS website. No appointment is needed.

NHS 111

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24-hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Out-of-hours GP service

For access to GP support and advice at the weekend, please phone your GP practice number and you will be directed to the out-of-hours service. Keep a pen and paper handy to jot any information down.

Hospital accident and emergency departments

Hospital accident and emergency is for serious illness or accidents that need urgent treatment in hospital.

If you are unsure whether you need to visit hospital, please ring your GP practice or attend the walk-in centre for advice.

Sexual health advice

To access free, local sexual health advice and services, such as free contraception including Intra Uterine Devices (IUD) and emergency contraception, or for information regarding sexually shared infections or pregnancy testing, please visit Mersey Care at

Local sexual health services include:

  • Abacus Sexual Health Service – offers drop-in and appointment sexual health services including sexually transmitted infection testing and treatment; abortion support and advice; contraception and pregnancy testing and psychosexual counselling
  • Armistead Service – Lesbian, Gay, Bisexual and Transgender (LGBT) services, based on Hanover Street. Provides sexual health support, advice and free condoms. A rapid HIV testing drop-in session is held at Armistead every Wednesday between 2-3.30pm. The Armistead outreach teams also support sex workers
  • Brownlow Health – comprehensive and confidential sexual health and contraceptive services. Simply use one of the standard appointments at any of Brownlow Health’s sites, or book in to one of the sexual health and contraception clinics (bookable via reception)
  • Love is Infectious – a chlamydia screening outreach service for people aged 16-24 and an online request service for Chlamydia and Gonorrhoea postal kits for home sampling
  • Walk-In Centres – provides consultation, advice and treatment for minor injuries and illnesses such as infections and rashes, stomach upsets, superficial cuts and bruises
Mental health advice and support

Your mental health is as important as your physical health and it is important to seek help if you feel stressed, depressed or vulnerable. There are lots of support services and resources available including: the University Counselling Service; the Mental Health Advisory Service; SilverCloud free online self-help modulesBig White Wall, which is an online mental health and wellbeing service providing 24/7 online support; Bibliotherapy resources; a Relaxation Programme; and regular groups and workshops run by the Counselling Service. A list of other support networks you can access can be found on our Counselling Service webpages here. If you or anyone else is in immediate danger, please call the police or ambulance service on 999.

We offer single Advice and Counselling drop-in sessions between 11am-1pm every weekday in the Alsop building. During September, an additional afternoon session will also run from 2pm-3:30pm. The sessions are staffed by the Advice and Guidance team, our Counselling Service and our Mental Health Advisers. If you need some advice or support about welfare or wellbeing, please come along to a drop-in session. You don’t need to book. Simply turn up at the Alsop building and go to the Student Welfare Advice and Guidance reception.

If you need to talk to someone in confidence the Samaritans have a 24 hour crisis line which is free to call: 116 123. You can also contact the local branch at 25 Clarence Street, Liverpool L3 5TN which is close to the main campus.  You can phone them on 0151 708 88 88 (charges will apply). You can also email or write to the Samaritans, more information is available on their website at:


Mumps, measles, rubella and meningitis

Student Health Services are encouraging all students who have not already been vaccinated against mumps, measles, rubella and meningitis to contact their GP and arrange to receive a vaccine.

There has recently been an increase in measles cases across England, particularly in young people over the age of 15 years. There have also been large measles outbreaks across Europe. Similarly, a recent rise in cases of MenW meningococcal disease, led to the MenACWY vaccine being offered.

Most students have been vaccinated as part of the UK schools programme. However, if you have not been vaccinated against mumps, measles and rubella, or meningitis, or you are not sure, please contact your GP and arrange to receive the vaccine.

MMR Vaccination:

You can avoid mumps, measles and rubella by avoiding close personal contact with a person with these illnesses and via immunisation.

You need to complete the course of two doses of the vaccine and this may be given at any age.

It is strongly advised that students who have not previously had TWO doses of the MMR vaccine contact their GP as soon as possible to arrange to have this free vaccination.

Mumps and measles are both highly infectious illnesses caused by viruses that easily spread by close contact with the nose and throat secretions of the infected person. For example, through coughing and sneezing, and also by direct contact with articles that have been contaminated, such as tissues.

As the MMR is a live vaccine, if you have a weakened immune system your GP may recommend you do not receive it. If this affects you, please discuss with your nurse or doctor.

Meningitis vaccination:

Meningitis is comparatively rare, but it is important to be aware of the symptoms and be prepared to take urgent action whenever it is suspected, as it can develop suddenly and progress rapidly.

Early symptoms you should be aware of include: severe diarrhoea and vomiting, headache, muscle pain, fever, cold hands and feet.

Students should be alert to the signs and symptoms and should not wait for a rash to develop before seeking medical attention urgently. Students are also encouraged to look out for their friends, particularly if they go to their room unwell.

All first year students receive a small wallet card with this information at the start of the academic year. If you need a replacement, please ask at your Hall or at Student Health, or alternatively go to Meningitis Now.

A free Meningitis ACWY Vaccination / Meningitis Booster is available for any unprotected individual under 25 years of age. 

Vaccinations are available via your GP and at Brownlow Health.




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